Ontario Ministry of Consumer Services
The web site of the Ontario Ministry of Consumer Services has information in multiple languages about the rights of consumers. Among the topics covered are: Auto Repair Shops, Collection Agencies,...
View ArticleHot Topics in Consumer Protection: Pre-Paid Services
This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at what happens when a consumer prepays for a service and the business fails...
View ArticleMemberships and Services
This section of the Ministry of Consumer Services web site has information about how to avoid the risks involved in pre-paid transactions and explains consumers' legal protections. It looks at pre-paid...
View ArticleConsumer Tip of the Week Videos
The Ontario Ministry of Consumer Services has produced short videos with tips on topics such as collection agencies, water heater rentals, car repairs, funerals and burials, home improvements, gym...
View ArticleConsumer Protection Toolkit: Prepaid Services Agreements
Fitness club memberships, dance lessons, tae kwon do classes - these are all examples of prepaid personal development service agreements covered under the Consumer Protection Act, 2002.Produced by:...
View ArticleKnow Your Rights Before Joining a New Gym
The Ontario Ministry of Consumer Services has produced a blog post about your rights when joining a gym. There are slides listing consumer protection tips, a list of your rights, and a Learn More...
View ArticleYour rights when signing a wireless service contract
Read about your rights when signing a contract for wireless services:What your contract must includeRenewals and changes to your contractCancelling a contractIf your phone needs repairIf your phone is...
View ArticleResource Book: Consumer Protection Education for Rural Ontario
This resource book has tools that frontline community advocates can use when assisting clients with consumer protection challenges. It lists the organizations and contact information useful in dealing...
View ArticleA Newcomer's Introduction to Consumer Protection
This guide contains information that newcomers to Ontario should know when buying goods and services, and gives many examples of questions you can ask to help you become a smart consumer.Produced by:...
View ArticleCanadian Consumer Handbook
The Consumer Handbook is intended to help you become a better-informed and more confident consumer. It offers information on a wide range of topics such as online shopping, contracts, housing and home...
View ArticleYou just bought a time share. What are your rights?
This information from Consumer Protection Ontario explains your rights and what questions to ask before you buy a time share or join a vacation club.Produced by: Ontario Ministry of Government and...
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